SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Crediblemall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.crediblemall.com
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to refunds@crediblemall.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
elle est très belle, bien sûr à ce prix là coupe n'est pas haut de gamme mais c'est correct.
Платье отличное, хорошая ткань, размер соответствует, на 46-48 L
Размер 50/52, рост 175
Цвет не такой, как на фото. Совсем.
Платье шикарное, с функцией - я сделаю этого хоббита стройным и длинным хотя бы визуально XD Ткань приятная. На параметры: плечи - 46см, грудь 96см, талия 83 см, бёдра 103см, взяла размер L, но можно брать поменьше.
WOW, looks great! good price and very fast shipping, I will buy again from this store!
Платье очень понравилось. Приятное к телу, не липнет. На российский 50-52 подошел XXL.
Сидит отлично. Рост 164, талия 78. Кто любит посвободнее можно и м взять. Мой размер 44. Спасибо отзывам предыдущим. Не хлопок, в самое пекло , думаю будет жарко.
Тонкая, приятная к телу синтетика. Сохнет моментально. На 100-80-100 подошло. На рост 173 ниже колена. Доставка быстрая, рекомендую.
Sukienka bardzo ładna, tak jak w opisie i na zdjęciach.
Платье размер м на рост 161, грудь 90 хорошо подошёл. Не синтетика.
szybko sprawnie i tak jak w opisie. polecam sprzedawce!
Товар пришел за 2 недели. Платье конечно синтетика, поэтому в жару не походишь. На прохладную погоду.Заказала L. Мой обхват бедер 100. Сидит впритык. Одевать тяжеловато, т.к. оно не тянется, а замочка нет. Поэтому берите на 1 размер больше точно.
The dress is perfect, I ordered an M for the measurements 91-68-96 and height 1,77m. It fits perfectly, light material, good condition, perfect for summer :) It ends slightly under my knee. However, it took 2 months till receiving and actually I was afraid that it does not come at all or I have to open a dipute, but finnaly it came. It looks not exaclty as the first picture, however the same as photo if you scroll down and the pictures attached.
хорошее платье, легкое
comme sur la.photo .belle robe
Синтетика. Симпатичное, но ужасная синтетика. Но в описании это указано.
çava
продавец молодец. ткань легка синтетика, хорошо пошито, на наш 46 xl впритычок, цвета немного не такие яркие, в целом рекомендую
I love it! Perfect form and size
Abito molto carino tessuto leggero io ho preso una xl è sono 160cmx65kg
хорошее платье за свою цену. ткань простая, но сидит отлично!!! размер в размер заказывала- все подошло! совпадает с фото!
Es igual al de la foto, solo que la tela no estira, entonces toca comprar tallaje exacto.
Всё точно как на фото, но смотрится на мне не очень.
отлично и пришел заказ вовремя