We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to email@example.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Очень красивые, хорошо сделаны, но немного не угадала с размером, самый маленький размер на стопу 22,5 впирык, но надеюсь разносится ещё)
جميلة، لكن تأكد من القياس ( البس 39 وطلبت 9 طلعت كبيرة شوي )
At its 37,5 ordered 39 size. Are great
I'm buying a second pair from this store. The first was 9,5 size slightly too big for the length of the foot 25,5. And size 9 very well approached. The seller is sociable.
Very comfortable, a little on a narrow leg, foot length 22 cm, took Size 5 (22,5 cm)-fit perfectly. Delivery about 3 weeks to Moscow.
Sweet from the picture up, my size is 7 and I took the same size and went right
Everything is good, corresponds to the description and photo.
It's just awesome slippers! Go in size. I'm happy with 1000%, I advise everyone
Similar to the picture take your size
Macas gun. Madly happy.
Right. On a narrow leg
This is very cool shoes. On a narrow leg 24,5 - 8 size. At first I dressed thought narrow, but spent. In short, take it will not regret
Many thanks, the size approached 37-38 took 8, I will order more
Fully correspond to the description, comfortable, at the foot of 24,5 came up perfectly
There is a size in size, hoping for comments, took a larger size, turned out to be large. So at 37 you need to take 7 and not 8