SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Crediblemall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.crediblemall.com
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to refunds@crediblemall.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Very nice!
good communication
The size is finished small, it is better to take more than usual. But it came in time and was consistent with the description. Village good
Top complies with the description, I took my usual size and it fits me perfectly, arrive very quickly I highly recommend
Stretcher size M, here zabrałam L and lies perfectly :)
Stretcher size M, zamówiłam L and panties are butt. Mount 70 E in Polish biustonoszach (Konrad etc) and when L Little BYM with zwęziła under bust circumference. Is loose. Material typically costume, insert round up bra are removable. Straps metal clasp removable and adjustable. Generally recommend.
Loved is very very body!❤
All as in the description
The swimsuit is very good and the size is right. I am very satisfied with the purchase.
Very good quality swimsuit, the threads do not stick out, the seams are stitched smoothly and neatly.
Swimsuit, unfortunately, did not come. Opened dispute, store returned money without problems
Long delivery, but good swimmsuit
Shipping month, for 323 rubles-super
Swimsuit really liked. The size approached, on its s took a similar, on the hips 90 panties tight, even i think small, but it's not scary. Color is more to crimson than to burgundy.
Trout measures are not published.. The product is fine
Size did not fit!! Although all ordered s, the first swimsuit did not come at all, and because of the fact that i was on vacation could not open a dispute, the store please left the size m, please, based on not a refund for the first white swimsuit!!!
Great Piece and arrived quickly
Class!!!
It is a pity that you can not order different sizes of bust and bikini. M in the chest well and on the pope crack. I will not wear
The order was not received, but the store returned the money.
In fact, the swimsuit is slightly different from the photo, which for some reason changed within two months, while the delivery was going. The tracker is not tracked. The color ordered redwine, and in fact came purple. Size wear s, this swimsuit of this size came up. The top is too big a little was literally a couple of centimeters.
Delivery to st. petersburg 2,5 months, excellent swimsuit, quality at altitude, satisfied, for this money. The size corresponds to the description, there are inserts, straps are adjustable.
Inserts for replacement and so it perfectly, down Slightly smaller rozmiarowo than Mount but it is rather typical L. bust I 75B and down typical L. recommend
Swimsuit came for a month. With the store did not communicate. On the russian size 44-46 took l. quality is excellent. I will order more
The swimsuit is sewn neatly, the fabric is dense. At its 44 size ordered m (46). Panties are straight small. And so the quality is good.