We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to email@example.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
отличные тапочки, 38 на 37.5. у мамы не самая узкая нога - сели хорошо. очень довольна
Great shoes,so comfortable,I love them and fast shiping to Norway.Thankyou.
Satisfied. Good length according to the chart. A bit large so more suitable for large feet but OK. Beautiful color and light. Long delivery but logical with corona.
I'm very satisfied.
The size table when choosing the size and color does not correspond, it is better to focus on the size table in the description. I hoped for it and as a result-sneakers are great. 8,5 by 24,5 are large by 1 cm. Also they are on a wide leg. One exit is an additional insole. Upset.
I liked it very much, but they are larger by half the size exactly.
Everything is wonderful, except that they are very wide. On a narrow leg will not go
Well reçu impeccable
Very accurate. Thank you!
Everything corresponds to the description of the goods. Odorless. fast delivery. thank you
color is right like the photo 5 stars
size is ok comfortable like very much
Very satisfied with the purchase! All as in the picture and in the description.
Cool pasta! Thank you store!
Everything is OK, but the size does not match. We need to be smaller. Not small. Ordered by foot length. Very sorry. Model for full leg. For high rise.
Came exactly with the description of the store, very liked. Thank you seller, recommend
The size was a little bigger, but nothing in the summer will experience