SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Crediblemall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.crediblemall.com
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to refunds@crediblemall.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Funktioniert mit Windows 10 perfekt
very good!
very good!
Top
goede wifi card,super prijs!!
The post office broke the box, but the module is intact, could pack better, the usual box and module in the bag. The WiFi is good, the speed is excellent, in comparison with the USB module that I had before this just a plane
OK
Очень хорошая штука, теперь на стационарном ПК есть wi-fi что очень удобно. Главное никаких танцев с бубном, вставил и работает.
Супер. Завелся и определился в windows 10 сразу и сам. Уверенный приём сигнала. На 10 метрах от роутера и показал 76 мбит/сек. При этом iphone x 32 показывает.
This product is very good, met all my expectations and was super fast delivery. Recommend!
Very good, came well packed
Good product.
Excellent product!
He sent quick article to Mexico (3 weeks) as described. Seller recommended.
It came quickly. Works well. Recommend.
ok
I have not received order, I pressed button unintentionally, I am waiting for product, upon receiving, valoro.
ok
Con Windows 10 non ho installato nessun driver, è stata subito riconosciuta dal pc. velocità non come quella descritta ma tutto sommato sono soddisfatto.
Came, everything works
To Nizhny Novgorod delivered in 22 days.
The goods arrived quickly. Everything is neatly packed. Thank you store. Recommend.
Everything came, thank you
Write wrong like you so much
That's good! Drivers do not need to install... works great!!