We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to email@example.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
This was my welcome gift... and what a way of starting my shopping spree... definitely happy with the product ... I do believe however that they have send the normal white and not the warm white that I had asked. but the product is brilliant. I have bought the 3m and the light from it is so good that you can see from both sides of the bed. Definitely recommend and will be putting another request on.
Everything came quickly. Batteries are not included. LED strip light is good
Arrived, thank you :)
Very satisfied! Delivery 21 day!✨Quickly Sent! Corresponds to the description. Recommend
I love them I can use them for my classes online so people can see me better!
Заказываю второй раз. качество хорошее. на этот раз заказал на кухню.
Super, szybka wysyłka, towar szybko trafìl do mnie. Oświetelnie dobrze spelnia swoje zadanie . jestem bardzo zadowolona mam zamiar zamówić jeszcze:)
Спасибо. Все работает. Доставка быстрая
Всё как на фотографии. Отличная лента. Шла только долго, ровно 90 дней. Уже неделю висит, не отклеивается. Как подсветка во время ночного дожора подойдет :) Брала сразу 2 штуки. Вторую пока не повесили, потому что думали можно будет вбок загнуть ленту и по кухонному гарнитуру пустить в 2 ряда, но не получается, так как весьма крепкая лента.
10 days and I e got the package, best store, great product
ممتازة وتشتغل على يو اس بي
Лента хорошая, но в использовании неудобная. Для подсветки на кухне, во всяком случае. В шкафу, наверно, хорошо будет
Awesome stuff! I am loving it
Как всегда на высоте! Заказываю второй
zgodne z opisem