We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to firstname.lastname@example.org
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I had a small issue with the product. Once I contacted customer support the problem was immediatly resolved.
I used this wig to give my hair, and myself, a break from everyday styling. It was perfect. Manageable and heat resistant. And it came with a surprise gift.
Hands down the best unit I have ever bought and happy happy happy. This unit is nice an has lots of room for any size head. Hair texture is nice and soft. You are a 10 Star for me and please remember me because I am going to order another unit in a different style but please give me this same measurement because I cannot wear a tight unit. This size is what I have been looking for. You have a customer for Life! Thank you so much! I am in love .
Literally a 10/10 for me ... BEST synthetic wig I’ve ever had and I’m not joking. I highly recommend if you don’t want to spend a lot on a human hair wig. MIND BLOWN at how amazing it feels (I thought it was real hair) lasts long, doesn’t tangle , absolutely worth every penny.
I love this wig although synthetic it's very nice and I would definitely buy this wig again nice curls and lots of volume.
I love the hair the texture is wonderful the volume and texture is Full the description is exactly as described.
This is a great wig. It's soft and the waves are beautiful. I reccomend this wig. The color is black.the picture looks a little brown. I give it an A+.
I really like the hair it came with baby hairs/ pre plucked and was not matted also true to length
I was pretty skeptical about buying a wig online, so I decided to go the cheapest route. I’m so glad that I did!!! The hair on this wig is SUPER soft, the only downside that I’ve had is the tangling after a few wears. Overall a great wig!
Just got it in the mail and so far um very pleased! Haven’t put it on yet but the hair itself is amazingly soft for a synthetic fiber. I love that rather than have exposed tracks in the back, the lace is all throughout. The baby hairs are kinda long for my taste but that’s an easy at home fix. I’m super excited to wear it and look forward to ordering from this company again.
I LOVE this wig!! I'm a newbie but this wig was really easy to work with! I watched a few videos about how to make it work best and look more natural and it came out amazing!! Will definitely be buying again!
This is my first lace front. It is very convenient, and easy to install. The hair is very soft and pretty also. Nice wig for the value.
This wig was beautiful right out of the package. I had to flat iron the roots with the lace to get it to sit flat on my head but after that it looked great and it was very versatile!
I honestly love it! For the price I thought I was being played, but this wig is awesome and I wear it everyday!!! Definitely buying again!
I got this unit because i saw it in a YouTube video. I was skeptical about at first because i have never bought hair online before. But because of there great review and the price, i went ahead and order it. I love it!! When i took it out the bag the first thing i noticed was how soft it was and free flowing it was. The unit moved like natural hair. I have been wearing this unit for two weeks now and i still love it. I wear it every day. It has been washed twice. It is still very soft, still holding its wave pattern and i haven't had any problems with major tangles.
Wundersch?ne Perücke ! Fühlt sich sehr weich und wie echtes Haar an. Locken fallen sch?n und die Verarbeitung sieht sehr hochwertig aus. Sie riecht nur etwas chemisch
Best wig I had! (and I had already very many) the hair is super soft and the approach (baby hairs) is sooooo Sch? n!! Can I real only recommend
Lovely wig, lace could be better! Apart from those it’s soft light and easy to style!
Very happy ...love it wore it for my birthday got soo much compliments
The hair has at of movement and it is soooo pretty. Think it's the best wig I have gotten at such a reasonable price
Packaged really well, delivered really quickly and the wig, oh my gosh! Absolutely amazing for the money, very slight shedding really soft, feels exactly like my own hair, the free eyelashes were a welcome perk... but by far one of the best wigs I've ever had, cant wait to get my face and lashes on and upload a pic!!! Will deff be ordering more from you! Thanks a million!
Love love love this hair, this is my second purchase I believe and I will be purchasing again, it’s a great substitute for a human hair wig, it does require more care but it’s worth the money.Dont hesitate to order guys this is coming from an actual hair dress I have so much experience wigs form synthetic to human and this is one of the good ones!!
Excellent as description