We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to email@example.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Very long delivery, the order was made and paid for on July 21, in the city of Tomsk the mat came on September 14, almost two months. The mat itself is made casually, if the timing is not tight, I recommend to order.
Cool mat, convenient to use, soft and worth your money) boldly order)
good store. Everything arrived as expected, without problems. the product works and has no problem so far. hopefully it continues like this, I recommend this seller. later I will buy again !!!
I got everything.
Well received and tested in the oven, good strength and flexibility
Cool and dense silicone mat. Easy to clean. Baking good baking, nothing sticks. Not dark. The week was actively tested. With the size guessed. It is a pity there is no size, so that at least at least in width there was + 5 cm. Then in general, perfectly lay down all over the enemy. The size of the roll from the edge to the edge is 458x400mm. Here in the length is ideal from the edge to the edge. In width a little bit is not enough, but it's not critical. :)
Took only one (to try :) The mat is super! I order more definitely
Is good and proper to work
Excellent rug, less than a month came to Ufa
Came quickly, looks good
Cool, the second time I order nothing sticks.
The store sent quickly, the goods are according to the description
Очень быстрая доставка! Спасибо продавцу ! Визуально коврик очень качественный. Теперь нужно проверить на практике.
Todo bien, lo único reprochable es la información de seguimiento que da la empresa de envío, la cual es nula
Заказ до Чувашии шел 53 дня. Трек отслеживается. Размеры соответствуют, без дефектов
Спасибо хороший коврик
Шло долго, но ожидание того стоило.
Коврик хороший, действительно выпечка не подгорает.
Отличный коврик. Без запаха, не пригорает. Ощущение, что готовится все быстрее на нем)