We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to firstname.lastname@example.org
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Заказала 3.06.20, получила 15.07.20. Купила за 1917 р.
С купонами вышел 1600р., пришел за 2 недели, прошито все качественно, покупался для второклассника. На вместимость проверили - рабочие тетради войдут.
Дочке нравится, но для первокласницы чють чуть великовата, на вырос. Рюкзак очень хороший!!!!!!!!! Молнии крепкие и материал рюкзака не плохой. Рекомендую.
Very beautiful, my daughter loved, arrive super fast
Backpack cool! Liked, bright, came very quickly.
Рюкзак очень хороший.Если чесно не ожидала такого качества. Я очень довольна.Все швы ровные,нитки нигде не торчат.Замки все работают.Размер для первого класса в самый раз.
Excellent backpack for first-class! The daughter is happy! Mom, too, for in stores such stand at 3300 R. Bought for 1870 rubles. Seals are convex and matte. Bear is good, keychain. Three compartments. On the back there are soft details, on the chest clasp! Reflectors are also available. Thank you to the store, 5 stars!
Backpack Super! Delivery fast!!!
Good afternoon. The backpack is very satisfied, the daughter is delighted. Thank you.
Cool backpack, very liked!!! thank the store!
Very good briefcase.
Thanks a lot for backpack. Very nice and fast thing and delivery.
Got a backpack. Very beautiful!!! The daughter is delighted! I liked everything.
Is fast Not expensive
Very nice backpack