SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Crediblemall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.crediblemall.com
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to refunds@crediblemall.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Not very bright, expected that there would be more light. And so everything is fine
The lamp is good pleasant to the touch shines well I advise
Everyone is satisfied, everything is chic, fast delivery, I recommend, five stars.
It's getting heavy!
It is excellent for lighting night corners in the corridor. I do not take it for the first time. For a new corridor)) several previous night lights work perfectly. Unlike other formats of such a night lamp, in this there is no blind light, optimal for a half-sleepy child, dripping to the toilet.
Great as always
The lamp works fine. Works in the dark, half-darkness or twilight may not work. But not a fact. When running in standby mode, there is a strip of light on the outside. As soon as the movement is detected, all lamps from the back of the lamp are triggered. Sensor sensitive. The lamp light is white.
Excellent.
To Moscow came in 2 weeks. Box crumpled. Packed in pupyrku. The night light itself is whole. A small "light" burns in the dark without movement. When moving, a large "light" turns on. In a minute, the big one goes off. If at this point it was light, then the little light turns off. Hung in the toilet room on the wall opposite the toilet. The very thing that at night the child does not include the upper light
Работают хорошо, при включении в разетку загорается полностью спустя время работает полоска. При освещении горит так же полностью через время отключается полностью. Датчик работает хорошо. Посмотрим сколько проработают
Лампа хорошая, аккуратная, доставлено быстро , упаковано хорошо . Прибор имеет собственную коробку. Светит достаточно ярко, считаю Недостатком, то, что лампа постоянно светится. Просто , когда ловит движение, начинает светиться ещё ярче.
Нормальный ночник. Куплен для туалета, чтобы ночью не проснуться и не промахнуться
شكرا
Все ок, датчик движения правда странно работает
Ночник работает как заявлено (оба датчика работают без проблем). Свет мягкий. Качество отличное. Коробка упакована в пакет с пупыркой. Очень довольны. Спасибо продавцу!
С продавцом не общался. Покупку делаю вторично. Товар понравился. В предыдущем сгорел резистор. Отработал больше года. Посмотрим на этот. Заказал два. Товар пришёл, как указывали в сроках доставки.
Продавцу большое спасибо! Отправил заказ быстро и получил я его в Риге за 15 дней и ещё что удобно что я получил свой заказ в Омнево. Продавца рекомендую и светильник тоже, я заказываю уже 2 раз. Всë работает исправно
Все соответствует описанию! В рабочем состоянии.
Товар доставили до Воронежа за 10 дней (стандартной доставкой) размер с небольшую мышку для компьютера , качество сборки отличное, свет не навязчивый Покупкой доволен , рекомендую
I try it already, it works good.
Отличный ночник , два датчика - освещения и движения, в отличии от ночников, продающихся в Леруа, там нет датчика движения и он светит ночью постоянно. пластик качественный. рекомендую
Доставка 3 недели. Спасибо продавцу!!! Рекомендую.
j'ai beaucoup attendu pour la recevoir mais sa vaut le coup je l'utilise et le capteur es précis
Отлично!
Very quickly flew to Ukraine. Lamp super. There is a good motion sensor and another light sensor. When auto mode in the dark room, a small light bulb indicator is lit. When there is movement turns on the main lamp for 60 seconds. If you turn on the light, the bulb indicator does not light and nothing happens when moving. Achishuet! Thank you store.