SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Crediblemall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.crediblemall.com
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to refunds@crediblemall.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
доставка в Одессу 22 дня, отличное качество, взял на рост 176, вес 77
рубашка супер. размерный ряд соответствует. качество хорошее. буду заказывать еще.
на рост 181, вес 85 подошла отлично,качество тоже супер.
размер нормально подошел
Everything is super! Thank you
Nice cotton
Slightly small, next time I'll take more size, but very soundly made! I really liked it!
NICE SHIRT
Good
At a size of 52, the height of 178 is slightly too small. Real cotton, dense. Slightly paler than in the photo. We will wear it, my husband is happy.
Received 24 days after order. This is the fourth shirt I order from this store and it's always perfect. The cut is wide (regular), it is pure thick cotton rather for winter and spring. Measuring 1,82 cm for 75/80 kg I took the habit of ordering 43 to be comfortable, but the 42 should go. My European collar is rather 41. There is no problem of shrinkage in the wash. I recommend this product and this seller.
Very nice the caminas 1.85m and 95K size 44 something, the fabric a little stiff but I would buy it again
good
good
Super! I really liked thank you!!!
Good contact with the store listening and good advice. Nice shirt. Thanks for the surprise present. Good luck and next order
Could have size 46! The 44 was good, but the size 46 would be more comfortable. Is the suggestion to include more this size.
Lovely shirt, really pure cotton. The material is very dense, like jeans, pleasant to the touch. For autumn winter. If there is a stomach, take the size with a margin, so that it was not tight. Sleeves are not long.
We order a second time. The shirt is very beautiful. Made of natural fabric. Recommend both store and shirts
Thanks for your service and prompt delivery
Good
Wrong with the size of the height of 170 and weight 75 took 39 size need 40-41
I order already 4 shirts. Very beautiful and pleasant! Thank you!
✌️✌️✌️✌️
quick delivery cool shiry