We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to refunds@crediblemall.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
PERFECT! Extra fast shipment. Thank You
nice thank you
Lampa bardzo ładna. Tak jak w opisie. Dostawa tygodnie 2 tygodnie po terminie.
Les articles sont magnifiques petit bémol technique au niveau des vices et sur la retard de la livraison.
супер! у нас такие в 4 раза дороже. светит не сильно по сторонам. то что искал
Люстра пришла. Выглядит визуально хорошо, пока ещё не подключали, потом дополню отзыв. Доставка быстрая, dpd
Great store, fast shipping, thanks!
Пришло за 1,5 месяца
Just like pic!!!
очень хорошая люстра , соответствует описанию, правда шла почти два месяца. рекомендую
All good, Thank you.goods is ok for the money i paid
Доставка чуть больше месяца до Самары. Она шикарна. У нас с пультом , все четко работает.
I wish I could give more than 5 stars.?This is my fave store so far.?Excellent communication every step of the way & super fast shipping.?Thank you so very much.
The lightoliders don't flicker. Only sent 4 rings instead of three...
Delivery fast. chandelier packed on conscience. all whole. to the store of 5 stars, I recommend.
Good product, fast delivery.
fast and helpful response , great shipment packaging and 100% genuine . Highly recommended
Excellent! Fast shipping! Thank you.
Very convenient and cute)) Thank you very much!
Lamp dotarła full 2 month after Zaku pie. Very pretty, great the presents.
Looks like on the pictures. Perfect
Very good store and fast delivery! The product is excellent and everything works ! I recommend to everyone! Thanks!
Enjoyed it, thank you !!!
Beautiful chandelier. Delivery month. Packed on the conscience, came all the whole, wrapped in poeleal, laid two layers of foam and in a sturdy box. Hang up, add a review
Best store, big purchase, low price. Super contact. Thank you very much, I am very happy. I recommend buying in this seller