We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to firstname.lastname@example.org
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Muy buena impresora 3D. Sencillísima de montar i poner a punto. Llegó dentro del plazo estipulado. Muy contento con la transacción.
Perfecto estado llego a colombia
Очень хороший принтер, да есть кое какие технические не совершенства о коих на ютюбе сказано не мало. но принтер после регулировки печатает великолепно, работает тихо. Я доволен, рекомендую.
The product is good. Delivery made me nervous.
The printer was packed professionally. Delivery was on the 7th day after payment. Printer itself was not damaged and works fine (my 1st 3d printer). The assembly manual though was lacking and is intended for people with experience. Greatly recommend this printer. NOTE: Printer does not come with filament.
The box came in with a little bit of damage but as it comes very well protected or having problems quick montare only I 've tried the file you bring on the usb and print well open that testing a little to leave it to point
ok todo perfecto
It's gross! I love it.
Good attention to the store. In 2 days at home asking the seller before if there was stock in Spain.
Very fast and everything in perfect condition.
Great product, it came a bit late but the store did always answer to my questions within 24h. All in one piece and with no missing parts. I started printing and it really works good out of the box. Keep it up.
Perfecto! Una maquina fantastica y que funciona de maravilla desde la primera impresion. El trato de el vendedor fue perfecto, muchas gracias :D
Super fast, very well packed and complete order. Recommend cooperation
Looks good, shipping (when it shipped, they needed to get stock in the warehouse in DE first...) was very fast, shipped monday, received thursday. Well and securely packed, that shipping box could probably survive a bombing. Because of the lack of stock and the following delay the store compensated me by offering a set of spares. Which is AWESOME!! Going to set up this beast the coming weekend, but from the various reviews on the web that should be easy. Will leave more review once it is up and running.