SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Crediblemall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.crediblemall.com
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to refunds@crediblemall.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
For the house is an excellent option, my husband liked it, in my hand comfortable
Stopped tracking... then the courier brought home!!! Thank you twists strongly .... I recommend .. 2 speeds for both drilling and self-tapping ....
Satisfied, only cashback is not Out, why?
Good Schurick. The self-tapping 100 drives into the bar at 2 speeds. Came very quickly.
The order came very quickly. The product fully corresponds to the description. Excellent work of your service! Thank you very much!
Very cool thing. Long wanted. Everything works. Delivery is very fast, the Courier will bring.
Excellent shurovert! I order the third one. For friends! Highly recommend! Shipping is super fast. To the store, thank you, success!
Everything came safe and sound! It was two weeks, after lying on the mail for more than a week. Took the track number! Thanks to the store who for me all tracked and sent me alerts! Description corresponds completely, both batteries came charged and I really liked the case, compact! Thank you to the seller, it's so nice to work with!
The order corresponds to the photos, by weight is quite heavy, the batteries are charged delivery to Kuzbass 10 days. On drilling, it does not work. Plastic is cast Krivenko and on the rubber also there is an obdolaya. For two with a penny a thousand norms. For Makita esthetes offline for double price.
Excellent goods for this money, the batteries are good, keep the charge for a long time, the screws twist on Hurray! Shipping молниеносная.
All OK. It's fine.
Доставка за неделю до Алтая. За эти деньги это просто находка. Легкий и довольно мощный. Небольшие некритичные косячки по сборке присутствуют, но никак ни на что не влияют. Запах присутствует, но тоже некритичный. Аккумы были заряжены почти полностью. Люфтов и биений не обнаружено. Крайне рекомендую к покупке.
Доставка в Казахстан 1,5 месяца. Заказывал в кейсе и с битами. Продавец сразу предупредил, что разделит на 2 посылки, которые пришли в один день. Шуруповёрт отличный, мощный, но миниатюрный,биения патрона нет. Биты по качеству средние, такие же как на рынке, но всё равно пригодятся. Товар "застрял" в Урумчи на месяц, но после письма продавцу буквально через пару дней пересёк границу. Рекомендую товар и продавца.
Как всегда быстро и все работает 5++++Спасибо
Товар доставлен, соответствует описанию. Кейс для шуруповёрта слабоват, моторчик шуруповёрта немного искрит. Возникнут проблемы в работе-дополню отзыв. "Бессердечное бурение" - хороший перевод.
удобно в руке , компактно в ящике, быстро доставлено. из минусов - лампочка есть, но не горит )
Беру второй раз в подарок, качество норм.
Товар прибыл довольно быстро.Упакован хорошо ничего не сломалось. Соответствует описанию. Продавец молодец положил небольшой подарок.В руке удобно лежит. Качество хорошее. Стоит брать.
шёл довольно долго, почти 2.5 месяца. Но пришло всё целым. в работе пока не пробовал.
отличный Шурик. очень радует
за свою цену хороший шурик
Пришёл быстро, маленький, лёгкий, качество корпуса немного хромает, неплохой кейс(нет места под биты), для дома пойдёт, стоит своих денег но не более
очень быстро доставили, дня 4 наверно заняло. Товар хороший, а вот бокс немного повредился не смотря на упаковку
шуруповерт две батареи зарядное чимодан отлично и што радует што пришло быстро
Пришел быстро в Киев. В пятницу заказал - во вторник доставили под подъезд. Курьер Укрпочты отдал и даже фамилию не спросил. на вид шурик норм. Заказывал 16V. Руками патрон не удержать. К продавцу вопросов нет. Единственно что нужно наклейку на трещетке поделить, а то немного сдвигается.