We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to refunds@crediblemall.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Все отлично! Спасибо.
Посылка прибыла быстро. Товар упакован в прочную коробку, есть инструкция на русском языке. Все выглядит очень хорошо. Картина намотана на валик и завернута в плёнку . Рекомендую продавца.
perfeito
шла посылка очень долго, но это понятно почему. комплект полный: щипцы, лоток, бусинки в достаточном количестве, приспособление для 4 и 10 одновременно. клеятся хорошо.
All is well
Adorable. Just like the pic. Will buy again from store.
The order came quickly. The layout is full. the picture is super.
The order came quickly. All Strass in individual zip bags. Before that I ordered in another store-there were rhinestones in disposable bags, open, you don't know where to put it. Here everything is civilized! And the table-key itself is printed on the picture, not on a separate paper. Och. convenient!!! All bags are numbered. Strasiki took square, glue perfectly, the color is printed on the picture-gaps are not visible. Everything is super!!! ))) ;) I will paste the whole picture-I'll add a review.
Dostavka Mesiac. Akkuratno zapakovano, me Radi
Классная
All OK
I recommend. delivery in time
Thank you very much to the store. Rhinestones are very conveniently packed all just fine
Fast Delivery
It went a little more than a month to Mo, the track was tracked, near the otdna in some places large gaps between rhinestones, looks like that is not neat because of this, but in general the picture is good
Packed well. The parcel arrived quickly
The goods have come. Everything is well packed. Thank you.
Everything came, just a box crumpled, but it's not fundamental... Everyone is happy.
Has Lang move been
Good and fast.
Good Thx!!!
Came in a soft package. The roll is wound on the roller. All norms.
Shvidko came, good. Seller recommend
Delivery fast, it was pleasantly surprised
All well toegekomen. Was in katonnen box well packed. fast shipping