SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Crediblemall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.crediblemall.com
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to refunds@crediblemall.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
All perfect and super fast, I recommend 100x100
The thing is cool. Sticks perfectly and looks beautiful
26.08 ordered and received 14.09. This is my second pre-order. It's fine. Corresponds to both the photo and description of the store. Recommend.
It came to Me super fast, they're beautiful. I love them and I 've ordered more. Thank you very much.
Very good! Better than I expected!!
Packed everything is fine. To Mo the parcel was 10 days. Tracked all the way... Recommend. I really liked it!!
thanks
Sheets came just in a bubble envelope with no extra protection, but nothing got damaged. I contacted store before ordering, asked the question concerning colour, as one I was interesed in looked differently on two different pictures, but got ZERO reply. Delivery was realy swift though. One of the fastest here, 20 days to ROI.
Fantástico
Received the product pretty quick. In 2/3 weeks. Looks great! Just like the photos. Have not try’d them yet..I Got them for the back wall of my little vacation mobile home kitchen..I will try them this weekend and will add photos and my opinion after.
They're beautiful! They look like real tiles, maybe the dark colors are a little lighter. They can be cut perfectly and hit very well, see if they don't take off over time. Very happy, I recommend the product!
It took 11 days to reach Spain.
Shipping in 2 weeks to Canary Islands.
I have bought 2 times and very well
Наклейка пришла достаточно быстро, все отлично клеиться, заказали ещё, так как не хватило на фартук...Советую всем берите, заказали 10 штук но продавец ещё одну прозапас видно положил, было приятно спасибо!! Заказывайте!!
Хорошие, немного выпуклые и это замечательно
На вид понравилась .Быстро пришла посылка. Как приклеею напишу. Спасибо продавцу!
Все соответствует описанию. товаром довольна. Продавцу большое спасибо. Рекомендую.
Super produit au top ! Vendeur très sérieux je le recommande, livraison très, très rapide 8/9jours pour une livraison en France. Comme sur les photos et le descriptif! J’ai refait une nouvelle commande, merci beaucoup .
Super Ware, schnelle Lieferung. 10 Tage. Dankeschön
все супер. как всегда
the parcel came in just 2 weeks to Hungary, thank you to the store so much for your work!! the tiles are a little lighter than in the photo - but who cares, they are still beautiful. :) looks like the adhesive gonna work perfectly. totally recommend the seller!
He utilizado estos azulejos autoadhesivos para darle un cambio a la cocina. Al recortarlas he podido tapar las cenefas anticuadas de la cocina por algo más moderno y ha cambiado mucho. Os recomiendo que pidáis primero muestras para ver si es lo que estáis buscando y si es adecuado al espacio. Además el envío ha sido muy rápido, en 10 días habían llegado.
Прислали быстро, только не тот цвет. Но моментально вернули деньги. Спасибо, что все решилось быстро и без нервов.
Посылка пришла во время. Упаковано очень хорошо!.. Большое спасибо!.. Товара полностью соответствует описанию. Очень рекомендую продавца.