We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to firstname.lastname@example.org
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Fantastic, super fast shipping.
Just like it's in the picture
9pcs/Set Decorative Cards Metal Cutting Dies. Nice die set to use for card edges. Cannot wait to try them. Fast shipping! Good store. Would buy from again! Thank you!
No damages. Packaging is good.Thank you so much.
Conform to the picture. Big enough
Very happy with the service, very fast delivery, just die a little distorted ... I think that it will be better once passed through the machine ... thank you I recommend!
Not tracked so it was a bit of a surprise when they actually turned up. They look great and are exactly the right size for what I am going to use them for.
Arrived Quickly Was as described I am happy with purchase
Ha llegado a España en 3 semanas. Son tal y como se describen. Vendedor recomendado.
Как в описании
классные ножи,доставка быстрая
8 мая заказала, пришёл 29 августа. Шёл почти 4 месяца. Ещё не проверяла на качество, фото скину позже
ножички хорошие, пришли быстро, рекомендую.
Todo muy bien y rápido, incluso me equivoqué pensando que me faltaba un producto y enseguida han querido solucionarlo. Finalmente si me lo habían enviado.
Zgodne z opisem.Polecam
Livraison rapide matériel conforme
So impressed with the speedy delivery. Just over four weeks. Thank you very much, they are fabulous.
very nice look forward to using these
These are only about 4" long. Although small, they'd be good for cards....not so much for scrapbooking.
Great dies. They cut really well on the first pass thru the die cutting machine. Items were shipped fairly promptly and arrived in reasonable time. Recommended store. Thanks so much.
un poco pequeños