We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to refunds@crediblemall.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Please put little white paint on tip of fan, because its black when it spins its hard to see how big it is so it often hits you on fingers... also, add bit more wire inside so its a bit more flexible (it stops working once its curved)
Works like charm
All excellent 5⭐️⭐️⭐️⭐️⭐️
After a couple of days, the fan began to very much noise
Ordered 25.12 received 12.02 all as in the description everything works while satisfied
Track is not tracked.
It's okay.
It came fast. Nice
Very quick delivery and product exactly as described.
thanks. they look good, and are working. recommend!
The goods came quickly weeks for 3) Surprisingly fast... The flashlight and fan hang out a little in the port, and so for such money good things, I will still order.
Good product.
The deaises are here. Made rough, but work. The lamp is bright enough. The fan is also normal, but you do not need to put on the blades until the stop, otherwise it does not work. Happy.
Perhaps I will order even more quite working no smell thank you!
Cool thing. On trips an indispensable thing. Came quickly. You can take it. Made qualitatively.
Nice product,thank You!
Clearly, everything works, the order is satisfied
Shipped fairly quick. LED works as its supposted to but fan is really noisy.
The order was not received, but the store returned the money.
A great set came very quickly everything works fine. I needed the lighting of the laptop keyboard TC in the winter darkens early and I work until late. All the time to light 20 ceiling lights for 8-10 H work is not an option Yes to sleep prevents the family this LED lamp from USB perfectly coped with the task and the fan is useful in the summer. It came all in 20 days without damage to the store I advise.
Everything came very quickly. everything works
All came, all norms
Good quality fast shipping
good
Super working