We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to email@example.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Суперская. Из моей на вид гладкошёрстной кошки вычесала пуха столько!!! И так быстро, легко. На пластмассе маленький дефект, неровность, но это никакой роли не играет на качестве чесания
Do Polski doszło w dwa tygodnie. Towar zgodny z opisem. Dziękuję i polecam wszystkim.
Excellent garlic, I recommend.
Быстрая доставка. Отличный товар.
Очень хорошая щетка для кошек
all good. like on the picture. thank you
The brush is cool. Cat appreciated)
Item as described and really does the job of getting lose hair out off cats fur.
Very good garlic, for cats with long wool
A good comb, I order a second one, it is very convenient to remove wool from it, it is better to clear it
Ok, esta bien para peinar a mi gata y además es facil de eliminar los pelitos que se quedan en el peine. Recomiendo
Order 17.06, delivered to Peter 12.07. I have not tried it yet, I will not
service rapide merci
Excellent product, especially the other non-brush tools. It removes knots by cutting them without cats hurting and pulling a lot of hair, maybe it's not good to use it every day but it's a very good help with my long-haired cats. As for the brush it is soft and good to use it daily. I was very happy with the products. The order arrived very fast
Everything is fine!
The brush is very cool, comfortable, the wool is comfortable to remove from it, the cat is happy, she has already learned her appearance and runs to scratch as soon as she sees the cheek) I order the second parents. Thank you)
Class brush I think my cat will be delighted.
It fulfills your function perfectly. Good materials and good finishes