SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Crediblemall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.crediblemall.com
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to refunds@crediblemall.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Price rubles 300
Arrived very quickly. As on the presentation. I took size L for a 38 French. Very good, if you want to wear it on a big sweater or over a coat take XL.
Good raincoat)) Thanks!
Daughters liked
Very satisfied with the raincoat, the size of 2XL is 54 freely, sewn neatly, compactly folds, to take with you. Delivery to Moscow 2 weeks!
A good raincoat, but on my size 54 It's bigger, about 120, OG 110. It was possible to take less, I'll wear a blouse. All is well.
Size L at 48-50, cute, in a handbag
Waterproof size a good 48, glad he's coming.
Coat OK, unfortunately not trafiłam with size, is great
Плащ подошел по размеру (44-46). Качество хорошее. Ткань как у зонта. Ожидала, что будет не такой широкий, но в целом смотрится неплохо. Доставили быстро.
Шло месяц, размер подошёл идеально, брала xxl ,у меня верх 52,низ 54,осталось ещё немного свободного места, рукава длинные, нужно укорачивать, под дождем не ходила, поэтому не знаю, промокает или нет, а в целом очень приличный вид.Продавец молодец!Рекомендую
Just perfect! As per description.
Плащ неплохой, но восторга не испытала. Пошиты аккуратно, но кажется надо заказывать на 1 размер больше.
Плащ отличный, на рр 50-52 свободно в бедрах, в плечах хорошо. Ткань плащевка, на молнии и кнопках. Надеюсь не промокнет! выглядит очень хорошо.
Норм. На 52-54
Плащ упакован в сумочку.Очень нужная вещь в дождливую погоду. Качество отличное. Спасибо за быструю доставку. Рекомендую магазин и продавца.
Доставка в срок. Товар качественный, швы проклеены. Ткань вроде зонтичной. Заказывала ссылаясь на отзывы. XL на российский 50-52 подошёл. Хотелось бы посвободнее, т.к. на теплую вещь уже не надеть, надо брать больше. Рукава узкие - это минус!!! для полных рук. С продавцом не общалась, не было нужды. Вообщем впечатление от покупки неоднозначное...
One of the best products with good value for money. Size is exactly as per description and colour - perfect match. Ideal during Spring - Autumn, light weight and handy for travel purposes. Comes with a lovely carry bag. Definitely recommended. Delivery was within 21 days to NZ. I take a NZ size 10-12, hence L size would be adequate. I bought an XXL for a NZ size 16-18.
соответствует описанию.в дождь пока не испытали.позже дополню.по размеру немного впритык в области гоуди для 52-54 российского и очень длинный рукав,но это некритично.в остальном,плащ отлично пошит,смотрится хорошо.на более стройных ляжет отлично.пришел в испанию очень быстро.
Плащ хороший,только молния плохо застёгивается,надеюсь разработается.
Пока 5 звёзд. Взяла данный дождевик для походов. Мой размер М, дождевик L, как раз чтоб под низом вмещалась куртка. На вид достаточно прочный! Как испытаю в деле, дополню отзыв.
дождивик хороший
Спасибо большое! Получила в срок, доставка до Костромской обл, две недели. Качество очень хорошее! Рекомендую продавца и товар!!!
качество плаща очень хорошее, размер XL идёт на русский 50-52.
Плащ очень хороший, я себе заказывала серый, а этот плащ для знакомой , фото делать не буду. Всё есть в описании.