We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping on most products to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message to firstname.lastname@example.org
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The pens are well packed. It's okay. Thank you.
Better than I expected.
Great Seller Great Product Fast Delivery
I was wrong and paid for the wrong pens, I noticed it one day after the store sent them. To my happiness, the seller went to the meeting, withdrew those pens, sent new ones, it was two weeks before Peter got there. I ordered just in case for one more and not in vain-the screw mount was not wide enough and it was there I didn't. It would be possible to drill, but there was a spare handle. One has not quite a smooth coating, but in everyday life you do not pay attention to it In the rest of the handle are ideal, helped to update the repainted kitchen
Smaller than i thought, but my fault cause the dimensions are correct, I just didn't pay attention. Super cute nonetheless
The finish of many of the handles was not that good. Still, for such a cheap price, it is acceptable. Order 50% more than you need to weed out the defective ones.
great product. perfect fit
Deliver in 10 days, very good product.
Very beautiful! There was but a handle that not all fancy was, but thankfully came the net so from that it not disruptive was
Match the image displayed on the website. Efficient service and competitive prices.
As described and perfectly packed for protection by the store. Thank you!
Handles are cool, heavy, at the same time thin and elegant. Delivery fast, store recommend.
loved it. looks great
Качество товара на высоком уровне. Все соответствует описанию, в комплекте крепежи.